Six weeks after a ransomware attack at Seattle Public Library took out many services, wi-fi and printing are now available again at all branches, and the Peak Picks program for popular titles is expected to make a comeback next week.
But it could be several more weeks before patrons will be able to return books or place them on hold, according to the library’s blog.
Not everything at the library has yet been restored following the attack that impacted services over Memorial Day weekend. The library is expecting most of its services to be restored in the next five to seven weeks, according to its blog. The public computers, which many patrons use for job searches and homework, are expected to come back online in mid-to-late August.
While patrons have access to E-books, audio books and physical items, they can place holds on or return only E-books and audio books. The ability to place physical items on hold could be available in late July or August, according to the library, and they have asked patrons to hold on to the physical books they have borrowed. There is no estimated date for when the library will start accepting returns.
All digital services were restored and are now available for use, including the library website, streaming services like Hoopla and Kanopy, Museum Pass, Seattle Room Digital Collections, online newspapers and magazines, and learning tools for students and adults like tutoring and homework help.
Despite the ransomware attack, the library has continued to hold in-person events such as author signings, family story times and more. All locations and spaces, like meeting rooms or study spaces, are still open during normal business hours. New patrons can sign up for new library cards in person, but they won’t be able to sign up online until late July or early August.
Staff are able to answer questions in person or through phone and email. The library hopes to restore the online chat on Monday, July 15.
