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All Seattle Public Library services restored after cyberattack

All Seattle Public Library services restored after cyberattack
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All services at the Seattle Public Library have been restored after a cyberattack took down all systems in May, according to the library’s account on social media platform X.

The public can now access public computers and all services that had been unavailable since the attack on Memorial Day. Other restored services include wi-fi, printing, the online catalogue, e-books and audio books. The library is also allowing people to return their books and other physical materials, after asking patrons to hold onto them during the outage.

After the cyberattack, the library had limited service through the end of the school year and during the summer, disrupting many heavily used programs. In 2023, the library logged more than 13 million checkouts and offered 340,000 public computer sessions at its 27 locations. During the ransomware attack, all public computers were shut off and people were unable to access their library accounts online.

Seattle Public Library had no clear idea of when all its services would return, but slowly brought them back up over the summer.

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Jadenne Radoc Cabahug

By Jadenne Radoc Cabahug

Jadenne Radoc Cabahug is the 2024 Cascade PBS emerging journalist news fellow. Radoc Cabahug graduated from the University of Washington and has worked for The Seattle Times, KUOW 94.9 FM and other ou