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# Why buying concert tickets is a nightmare for fans
- URL: https://www.cascadepbs.org/show/horizons/episode/why-buying-concert-tickets-is-a-nightmare-for-fans-l3z9dg/
- Published: 2026-10-29T19:15:21.000Z
- Updated: 2026-10-31T05:30:22.000Z
- Description: Why buying concert tickets is a nightmare for fans – and how to fix it
- Author: Cascade PBS Staff
- Tags: Horizons from PBS News, Season 2026, Episode 39, #ZZZ_Episode_15057a65-7f04-40fd-baf8-87d06583653f, #episode, #news_program, #ZZZ_Show_fe367dc2-ec3b-40a7-be17-6d316d24849b, #v1.16

Ticket prices for concerts and live events have skyrocketed, and fans are increasingly frustrated by how complex the process has become. As bots and other AI agents swarm the system and displace real fans, what can be done to protect consumers? Horizons moderator William Brangham explores the Wild West of buying tickets with Brian Shearer and Ben Sisario.